Changing Your Dates, Party, or Place

Requesting a Change

Open the trip, choose Manage reservation, then Change reservation. In the Kabora app, it is on the trip itself.

Request any of these changes, or all three at once:

• New dates: Move the dates of your stay.
• A different party size: Change how many guests are coming.
• A different place: Move to another place your host currently lists. If your host has no other place currently listed, no picker appears and no move is possible.

If you move to a place with a different rental agreement, your trip asks you to read and sign it. The one you signed before is kept.

Seeing the New Price

Select your dates, and the quote appears without a button. It shows the nights, any length-of-stay discount, the cleaning and other fees, taxes, your old total, the new total, and the difference.

If any of those nights is already booked or blocked, the quote reads Some of those nights are not available. Pick other dates. The request cannot then be sent.

Nights you keep keep the price you agreed. A change prices only what it changes. A night already booked at the same place keeps its price, even if the host's rates have since changed. A night you add costs today's rate, less today's length-of-stay discount. Adding a guest to the same nights therefore never shows money back.

The change form's date picker shades the nights already taken at the place you selected, so you see what is free before the quote appears. View availability calendar, in the panel's list of actions, shows the place you are currently booked into. On a narrow screen, press the back arrow to reach it.

The difference is settled in one of two ways:

• A longer or more expensive stay: You pay the difference once the host confirms.
• A shorter or cheaper stay: Once the host accepts, anything you paid above the new total returns to your card in full, with no policy band or fees kept. Money you paid your host another way is returned by your host.

How the Host Responds

Sending posts your request in your message thread with the host, as a message from you. It states the new dates, the party size, any move, and how much more or less it would cost. The host sees a card to accept or decline. A host who wants something different sends their own change, which you then accept or decline.

Until the host answers, your booking is unchanged, and the new nights are not held for you.

If the host accepts, the stay is priced again against the calendar at that moment: your quote was a guide. If the amount changed, the confirmation message states it. Declining leaves the reservation as booked and says so in the thread.

Replacing, Withdrawing, and Expiry

• Replacing a request: Send another. The host can act only on the newer one, and the older one stays in the thread, marked Replaced by a newer request.
• Withdrawing a request: Cancel request withdraws the open request.
• Expiry: A request nobody answers expires after 48 hours.
• Automatic approval: Your host may approve extra nights automatically. A request that only adds nights at the same place and party then goes through at the quoted price, on sending or when the 48 hours end.

How You Are Notified

The answer appears in the thread, and by email and Kabora app notification unless you turned those off under Account settings → Notifications or muted the conversation.

Bookings Made Elsewhere

A booking made on Airbnb, Vrbo or Booking.com is changed on the site where it was made.