Getting a Copy of Your Data

Where to Find It

Get a copy of your data is under Account settings → Privacy and sharing, below Read receipts.

Press Ask for a copy. Kabora prepares the copy immediately, and the screen tells you when it is ready; nothing is emailed. Then press Download it. You receive a file called kabora-your-data.json: plain text you can open in any text editor.

Download it appears once a copy is ready, and disappears when the copy expires.

The copy remains downloadable for seven days. Asking again within that period gives you the same copy; after it expires, ask again at any time.

The Kabora app can ask for the copy; the download happens on kabora.app.

What the File Contains

The file has thirteen sections, each labeled:

• Your account details.
• Where you have signed in.
• Your saved lists.
• Lists you plan with somebody else.
• Your stays.
• Your messages.
• Your message threads.
• How you have marked your threads.
• Reviews you wrote.
• What you paid.
• Identity checks.
• When you contacted Kabora.
• Reports you filed.

What Is Left Out on Purpose

The file names most of these itself, section by section:

• Your password and your two-factor secret: Both are credentials rather than facts about you. Your password is never stored in a form anyone can read back, including Kabora. Kabora does hold the two-factor secret, and leaves it out because a copy of it is a copy of your second step.
• Your session identifier: It is your sign-in cookie, a live key to your account.
• A saved list's share link: Anyone holding one can read the list, so it is excluded.
• Your hosts' private notes about you or your stay: Those are their business records, not yours. Your own note on a thread is yours, and it is included.
• The card processor's own reference: Excluded, with what Kabora and your host settled between themselves.
• Reports other people filed: Excluded, including reports about you.

If a share link has traveled further than you intended, open the list and press Reset the link. Every copy already sent stops working, and a fresh link replaces the old one. Stop sharing turns the link off altogether.

What Is Missing Without the File Stating It

• Files and photos sent in a message thread: The messages section carries the words, not the attachments.
• The homes saved inside a list: "Your saved lists" contains the list names and when you made them, not their contents.
• Reactions: The messages section states that reactions are included without the identifiers of the people who left them. They are not in the file at all.

If any of these matter to you, ask Kabora for them directly.

Limits the File States

The file states three limits of its own:

• Earlier bookings: Bookings made before this address had a Kabora account may not appear.
• Several hosts: Where you have stayed with several hosts, the file holds your side of each of their records.
• Private notes: Your hosts' private notes are not included.