Notifications and How You Receive Them

The Bell

Everything that requires your attention appears on the bell: booking requests, new bookings and cancellations, change requests and extras, and a card dispute. So do a failed payment, a payout that came back, and a calendar link that stopped syncing.

The count is of open items, and turns red when something is waiting on you or has gone wrong. See the help article on the bell.

The tray holds the newest items. See all opens the whole list as a popup over your current page. Dismiss one item with ✕, or all with Dismiss all, and answer a booking request from its row. Dismissed returns you to what you cleared.

Choosing What You Receive

• Business emails: Settings → Notifications sets what the business emails and to whom. Alerts switches a kind off for everybody. Recipients selects the addresses.
• Your own notifications: The Just you tab on the same page, or Menu → Settings → Notifications in the Kabora app. Choose email, a phone push notification, both or neither, kind by kind; each reflects the other.

The bell holds everything either way.

Payout Records and Early Messages

• What Stripe paid: Once a day, when Stripe has paid your bank, one email lists those payouts in Stripe's own figures. It goes to the alert recipients, or the Admin when none are set, and is a record for your books, not a bell item.
• Messages sent early: A scheduled message set to Send for last-minute bookings and short stays sends immediately when a booking arrives after its moment. You are told which were sent, on the bell and by email, with your new-booking notices.

Notices Emailed Regardless of Settings

These are emailed whatever the switches say, so nobody misses them:

• A dispute and how it ended.
• A payout or refund that failed.
• A warning that card payments are paused or that a card looks fraudulent.
• Kabora's decision on a listing: approved, declined, taken off sale or back on sale.