Your team & account
Team Roles and What Each Teammate Can Do
Settings → Team lists everyone. Roles describes what each role can do, screen by screen.
Built-In Roles
- Admin: Everything, including payouts, billing and the team. Admin is never offered in an invitation. Invite a co-host, then promote them or transfer ownership.
- Co-host: One of three levels, described below. An Admin can add money, settings or the team to any co-host, or limit them to certain listings.
- Cleaner: Their own jobs, in the Kabora app. A cleaner changes nothing.
- Property owner: Reports and money for their own places, in the owner portal.
Co-Host Access Levels
- Full access: Runs the places day to day: bookings, messages, prices, listings and every task.
- Calendar and messages: Changes no booking and edits no listing.
- Calendar only: The calendar and prices only.
Custom Roles
Roles → Custom roles → + Add role starts from a built-in role; then change what it may see and do, and which listings it reaches. A custom role cannot use a built-in role's name, so Cleaner always means the same thing.
Where a Role Appears
A teammate's role appears under their name in the Teammates filter in Messages, so two co-hosts can be told apart. A task's assignee shows their trade instead, such as Cleaner or Maintenance.
Team → Activity shows who joined, was invited or was removed, whose access changed, and who changed where the money goes.
When Your Role Does Not Reach Something
A page your role may see but not change shows no buttons and says so, such as You can see the team but not change it. Ask an Admin. A control that needs a permission you lack names it. In the Kabora app, a screen your role does not include displays Not part of your role.
A teammate limited to certain listings can still read what reaches the whole business, and cannot change it, and the page says why: review rules, your own shortcodes, the Assistant's options, the default booking policy, deleting a policy, and a message rule or a saved message that also reaches other listings. They still make and change message rules on their own listings, and may add a policy, which reaches nobody until a listing chooses it.
Transferring Ownership
An Admin transfers ownership from their own row under Settings → Team, in Transfer ownership, then chooses what happens to their own account. Only an Admin who looks after every listing can hand the business over, because the new Admin looks after every listing:
- Stays on as a co-host with full access: With Money, Settings and Team but not billing.
- Leaves this business: Their Kabora account and any other businesses are not affected.