Reservation Statuses

A reservation's status first answers one question: who is being waited on? The colors are grouped the same way, so you can sort a column of statuses by eye before you read a word.

Every Status at a Glance

These are the badges as they appear in your list, in their colors.

The rest of this article describes the same table in words, with the reasoning behind the colors.

Waiting on You

• Booking request: A guest asked, and nothing moves until you answer. It is amber, the same amber as its bar on the calendar, so a request looks the same wherever it appears.
• Cancellation asked for: Someone asked to cancel, and the stay remains live until you agree.

The Booking request amber is a deeper shade than the guest-side states below. That shade alone separates "you must act" from "nobody needs you".

When two or more requests wait on the same nights, every calendar draws them as one bar marked 2 waiting, or however many there are. Press the bar to see each request. When there is room, a small mark on the bar shows where the request came from.

Closed Nights

A closed night is not a status, but it appears on the same board. It is off sale because you closed it or another site's calendar link did. It displays as striped slate on the grid, and a closed night with no reason given reads Closed night on every calendar.

The Same Marks on Every Calendar

Multi, Single, List, a listing's own calendar and the Kabora app's calendar mark a night the same way:

• Weekends: Saturday and Sunday carry a light shade.
• Same-day turnovers: A night where one guest leaves and the next arrives carries ⇄.
• Stays from another site: A stay from Airbnb, Vrbo, Booking.com or an imported calendar wears that site's color, and the key names the site while one of its stays is on screen.
• Price proposals: A dynamic-pricing proposal shows an arrow and the whole new price, green for a raise and amber for a cut.
• Nights too short to book: Their drawer lists open nights between stays, blocks or closed days that are shorter than the listing's minimum stay.

The Closed Nights count above the board is plain, like the other counts. Open Closed Nights to see the nights that look accidental; they are flagged inside. This keeps amber for a guest waiting on you, rather than for nights nobody is waiting on.

Waiting on the Guest

These statuses are amber, and nobody needs you:

• Awaiting payment: You accepted, and the guest's card has not gone through. Airbnb uses the same words for the same thing.
• Dates no longer available: The stay was waiting on payment, but those nights were booked or closed since, so the guest cannot pay. It remains until you decline it or it expires.
• ID required: The stay cannot proceed until the guest verifies who they are.

You Already Said Yes

• Special offer: You made the guest an offer, at a price you chose or with approval in advance. They can book it for as long as it lasts.

This status has a color of its own, shared with no other status. It is deliberately not green. No money has moved, and the guest may never book. Coloring it like Confirmed would place it among your real bookings and make it look like revenue.

It is also not amber, because amber means something is waiting on you. Here nothing is waiting on you, because you already answered.

Going Ahead

• Confirmed: The stay is booked and paid.
• Checked in: The guests are in the listing now. It uses the same green as Confirmed, one shade deeper.

Over

• Checked out and Expired: These are sand: finished, and nobody decided anything. An expiry is a silence, not a rejection.
• Canceled, Declined, Request canceled and Never arrived: These are rose: over, and somebody decided. They differ only in whose decision it was, and the word carries that difference.

Not a Booking

• Owner staying: The owner is using their own place. The nights are held, no money is involved, and there is nobody to follow up with.

Awaiting Payment Compared With Booking Request

A reservation can be pending for two different reasons. A host may have to answer, or a guest's card may have failed. These need opposite actions, so they have different names and different colors. Only the first is a request. This distinction prevents real confusion.

Waiting on Host, Waiting on Guest

Under the badge, a second small label states whose move it is: Waiting on host or Waiting on guest. It appears only while somebody actually owes an answer. A confirmed or finished stay has no label, because "waiting on nobody" only adds noise.

The words are the same on both sides. They deliberately name the role rather than saying "you". A phrase that means a different person depending on the reader is hard to quote. When you and the guest both read "Waiting on host", you both mean the same person. This lets a message or a support conversation quote the label without first working out whose screen it came from.

What Your Guest Sees

The status appears on the guest's own reservation card, next to the listing name. It has the same color you see and, with one exception, the same words:

• An unanswered request: It reads Booking request on your list and Waiting on your host on theirs. You received it, and they are waiting on you.
• Money owed: It reads Awaiting payment to both of you.
• Lost nights: It reads Dates no longer available once its nights were booked or closed before the guest paid.

The guest's card omits the small Waiting on host label, since their badge already states it.

This matters when you discuss a booking with a guest, because the badge on their trip matches yours. A guest can also see at a glance that their request has not been answered yet, without opening anything.