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Guest experience
The Guest Portal
Every stay booked on Kabora, booked direct or added by the host has its own link to its trip page.
Who Sees What
- Kabora and direct stays: The link opens only for someone on the booking, signed in. Anyone else is asked to sign in and sees nothing of the stay, so a guest brings somebody else in by inviting them to the trip, not by forwarding the link.
- Stays the host added: The link is long and cannot be guessed, and it shows the page and the money to whoever holds it, so hosts should send it only to the guest. The Door code and Wi-Fi still require sign-in.
- Door code and Wi-Fi: For the people on the booking, signed in, from three days before arrival.
- Money: For the person who booked: what has been paid, the balance and the Pay button, the receipt and the cancellation terms.
Finding the Links
Automation → Guest portal lists the link for every upcoming, current and past stay, with one-click copy.
The trip page is also where a guest pays after the host approves their booking request. The guest of a stay the host added pays what is still due there too.
Where the Content Comes From
The portal is fed by the listing's own details, such as check-in instructions, Wi-Fi, door codes and house rules, entered once and reused everywhere. If something is blank in the portal, fill it in on the listing page.