Owner Statements and Schedules

What a Statement Covers

A statement covers one owner over one period. It shows gross income from their listings, your management fee, any expenses, and the net owed to them.

A stay counts in the period it is paid out, which is the day after check-in. A stay from 29 August to 4 September is therefore on August's statement.

A statement counts only money that has arrived. A stay paid in parts, such as a long stay charged month by month, puts each part on the statement for the month its money arrived, on a line reading part 2 of the stay, and so on. A stay with no payment on record, such as one from a calendar link, counts whole at its price.

A Stay That Changes After Its Statement

A statement that has been sent is never changed. A stay on it may later move into another month, be extended, change price or be canceled. The next statement then carries only the difference, as its own line reading the change since an earlier statement.

A stay paid at 5,000 on last month's statement and extended to 6,000 this month appears on this month's for 1,000. The difference can be negative, and a stay canceled after it was stated takes back what was stated.

The difference is charged at the management fee that applied when the stay was first stated, so a later change of fee does not reopen a stay nobody changed. Only the difference is converted at today's rate.

Running a Statement

Go to Operations → Owners → Statements, select the owner and the period, and press Generate. Owners with a portal can run any period themselves, without asking you.

The Log tab lists everything produced. Its Ran by column states who produced each one: a schedule, the owner, or someone on your team.

What Each Owner Is Owed

On the same page, What each owner is owed shows what your statements say, less every payment you have recorded, owner by owner. Where two statements cover the same days, each day is counted once, from the newest. A statement an owner runs for themselves is for their own reading and is not counted.

The section shows Owed, Paid ahead or Settled, the last payment, and any reserve held for repairs beside what is left to pay.

Paying an Owner

• Record a payment: Pay the owner your usual way, then press Record a payment with the amount, the date, the method and a reference. Kabora moves nothing and takes no fee.
• Pay through Kabora: This works for a business paid in US dollars and an owner who has set up payouts in their own portal. Stripe's bank form opens on this page.
• Mark as paid: On a statement's own page, this records what was left on it as paid, when it was settled some other way. Kabora moves nothing. An owner can do the same in their portal with I have been paid for this, and you are told. Only the person who made a mark can withdraw it, and only until a newer statement is made.

Before you press Pay through Kabora, the row states its cost: the bank debit and Kabora's 1%, both paid on top, so the owner receives the full amount. The row reads on its way until the bank confirms, usually about four business days. Closing the form without selecting a bank pays nothing.

Download the year (CSV) gives the year month by month for the owner's tax paperwork: what the statements said and every payment you made.

Balances on a Statement

A statement carries the balance as it stood when made: what was carried in, what was paid that period, and what was owed at the end. A payment recorded later lowers what is owed on this page and in the owner's portal. It does not change a statement already sent.

In the portal, owners sort their statements by Period, Income, Deductions or Net to you, by pressing a column's heading. Inside one statement, the stays are grouped by listing, and each listing's stays are in date order.

Formats

• HTML: The statement in the body of the email, readable without opening anything.
• PDF: The version to keep or forward to an accountant.
• CSV: The version a bookkeeper imports.

Select any combination. Most owners want HTML and PDF; a bookkeeper usually wants only the CSV.

Schedules

A schedule is a standing order: send these formats, to these people, on this rhythm. It can be daily, weekly or monthly, at an hour in a named timezone. Use the clock the reader lives by, not yours.

An owner can have more than one schedule, because one rule is often wrong for two audiences. For example, the CSV goes to their bookkeeper on the 1st, and the PDF to the owner every Monday. Where two schedules fall in the same period, the statement is produced once and sent to both.

Daily and weekly schedules stay quiet when a period has no income and no costs, so a quiet week does not send an empty document. A monthly schedule always sends, because a month with nothing earned is news.

Who Sets Up a Schedule

Owners create theirs in the portal under Statements → Schedule. You create theirs under Operations → Owners → Statements, selecting the owner as you go. The fields and the result are the same, so an owner who never opens the portal still receives their statement every month.