Promo Codes

The Two Lists

The two lists are kept apart in the same way as your Kabora and Direct policies, and both create codes with the same form:

• Settings → Listings → Promo codes: Codes a guest enters at Kabora's own checkout, on the web and in the app.
• Direct bookings → Promo codes: Codes for your own booking site.

Other sites you list on run their own promotions and do not honor yours.

What a Code Carries

• Kind and amount: A percentage off, or a fixed sum.
• Minimum nights: So a code meant for a week is not spent on a Tuesday.
• Works from and works until: Optional days the code can be used when booking.
• Max uses: The limit, with the uses so far beside it.
• Pause and Resume: Stops a code for a while without losing its history.

How a Guest Uses a Code

While you have a code switched on, a line under the price of a stay reads Have a promo code? The guest enters it and presses Apply, and the price is shown again with the discount.

When a Code Is Refused

A refused code states the reason: it has not started, it has ended, the stay is under the minimum, or it has run out of uses. A fixed amount off is in your business's currency, so it is refused on a stay priced in another.

A paused code reads like one you never created, so a stranger cannot tell which codes exist.

Rules for Discounts

• You pay the discount: On a stay booked on Kabora, Kabora's fee is calculated on what the guest pays after the discount.
• No stacking: A code never adds to another discount. If the stay already earns a better one, such as a monthly discount, the guest keeps the better price, the code is not used, and the page says so.
• Counted when paid: A use counts when the stay is paid, not booked, so an unpaid booking uses up nothing.
• Changed dates: If the guest changes their dates later, the same code remains on the new price, even if you have paused or deleted it since.

Ending a Code

A code that has expired or run out stops by itself. Switching a code off rather than deleting it keeps the record of what it did for your next promotion.