The inbox: the list, the conversation and the reservation beside it

Messages is three columns: the conversations, the one you opened, and its reservation. The two sides fold — the chevrons on their edges — and their seams drag, so the conversation can have the room.

Finding a conversation

The strip above the list: All, Unread, Starred, Past conversations; Support and Crew, the jobs your crews are working; then Trip stage (inquiries, booking requests, upcoming, arriving today, currently hosting, departing today, past, cancelled), Listings, and Teammates — every teammate with what they do under their name, so two co-hosts are told apart. Search finds a guest, a listing, or words anywhere in a conversation.

Marks that are yours

Unread, star, mute and archive are the reader's own: a co-host's star stays theirs, and a teammate opening a thread does not read it for everybody. Mark resolved and Reopen are the team's: resolving a thread resolves it for everyone. There is no Awaiting reply filter any more.

The reservation column

The stay beside the conversation is the stay's page — see "The reservations table, and a stay's page". Press the stacked faces in the header for In this conversation: everyone on it, host side and guest side, each opening their profile.

Writing

Send now, or schedule; attach photos and video; translate what a guest wrote; react, edit within the window, unsend. AI draft offers a reply from the stay's facts and the conversation, which you edit before sending. Saved messages are the team's replies to reuse. Nights another site's calendar link closed have no conversation here: a calendar link brings dates, not a guest.